Frequently Asked Questions

Information about all of the products.

Q. What is the difference between a CE4 Clearomiser and a Glassomiser tank?

A CE4 Clearomiser features a long wick and is a fully disposable product. It is more compact and is made from plastic rather than pyrex.

A Glassomiser tank is a more high end slightly larger tank which has a removable coil. It is more robust and durable as it is made from pyrex. Both the CE4 Clearomiser and Glassomiser coils last a minimum of 4 weeks depending on personal use. The glassomiser offers a more powerful vapour than the CE4 Clearomiser.

Q. What is the difference between a standard EGo Battery and a Variable Voltage Battery?

A standard Ego Battery will have a lower out put and shorter battery life between recharging.

A Variable Voltage Battery also allows the voltage output to be increased or reduced where necessary.  This can allow the user to prolong the life of the battery and personalise their vaping experience.

Q. How do I know when to charge my battery?

The Aspire Sub Ohm Battery features an orange LED which flashes 15 times when the battery has less than 3.2V remaining.

Both the Eleaf iStick and Eleaf mini iStick feature a LED screen that allows you to monitor the batteries power.

The Variable Voltage Ego Battery features a push button LED which will flash to indicate it needs recharging.


Q. How do I turn on the battery?

Press the pressure button 5 times rapidly to turn the battery on and off.  When you are ready to use your e-cigarette press and hold the button. The vapour will then be created and will stop once the button is released or the cut off point has been reached.


Q. Why is the usb charger light turning green straight away?

The connection between the battery and charger may be interrupted due to a slight residue build up. This can be removed using a cotton bud around the top of the battery and usb charger. If this does not work your battery may be fully depleted. This will prevent it from recharging and you will need to purchase a new battery.


Q. How do I refill my CE4 Clearomiser or Glassomiser tank?

To refill your CE4 Clearomiser just unscrew the tip and tilt it to one side. Fill to the top measurement and replace the tip. Allow it to sit for 5 minutes so the wick may soak up the e-liquid before first use.

To refill a Glassomiser tank just unscrew the base and tilt it to one side. Fill 3/4 of capacity and replace the base. Allow it to sit for a few minutes so the liquid travels into the coil before first use.

Q. How long does one CE4 Clearomiser or Glassomiser tank refill last for?

A full 1.6ml CE4 Clearomiser or 1.5ml Glassomiser Tank should last the average user a minimum of a day. This is a guide only and will depend on personal use.


Q. How do I replace my coil in my glassomiser?

Just unscrew the base and then unscrew the coil.  Simply insert the new coil with the airflow holes on the bottom and replace the base.

Q. Can I use my glassomiser tank with a different battery?

Yes, you can choose to alternate between the accessories on this website at any time as all are fully compatible with each other. This means if you wish to have a stronger more powerful battery or glassomiser tank at any stage you can.

Q. How long is the warranty on my purchase?

 30 days warranty from delivery of your items.


Q. Do you offer a money back guarantee?

We are so confident in our products that should you not be totally happy with your E-cigarette after purchasing through this website and within 30 days of receiving it, simply return the unit and we will refund your purchase price less postage and package costs.

Please see our terms and Conditions*. has an office in Dublin and we are happy to answer any other questions or concerns you may have.  Just give us a call on 01-8823078